Frequently Asked Question:

Q. Where is Bubble Blue located?

Ans:-Bubble Blue is located in one of the busy locations of Salt Lake city of Kolkata which is well connected from all parts of the city of Kolkata. You can find us at,

Saltlake Centre :
EC 30, Ground Floor, Sector I, Saltlake, Kolkata 700 064(Near City Centre)

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Salt Lake Map



Newtown Centre : Flat no. A-7, Shantiniketan Complex, Mahisgote, Mahisbathan, Newtown Near Eastern Enclave Housing/Below Technopolis -x Bridge

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New Town Map


Q. What are the programs offered by Bubble Blue?

Ans:-

Crèche or Daycare Programmes:


From the age-group of 6 months to 12 years, Monday to Saturday from 8 am. To 8.30 pm. We have various options available to suit parents' needs. Parents can choose the program that would suit their requirement the best.

Playhouse Activities :

Programs:

Playhouse I-Infant (1.5 years to 2.5 years)
Playhouse II-Pre KG (2.5 years to 3.5 years)

Bubbs' Club Activities :

Bubbs' Classical Dancing Club
Bubbs' Singing Club
Bubbs' Drawing Club
Bubb’s Library
Bubbs' Western Dancing Club

One can opt for either one or more than one of the above Club Activities which are conducted usually between 4 pm. to 7 pm. every day from Monday to Friday.

Q. How is Bubble Blue different from other institutions of this kind?

Ans:- The unique ideology of Bubble Blue always helps us to improve each and every moment. Our highly dedicated staff moves round the clock to provide better services to our little members of our family. We work on the idea of "Service above self." This ideology makes us more and more dedicated towards our responsibilities. In order to get the best from the young people of our centre, we have introduced worth added features like Daily evaluation and Quarterly Feedback Session-All About Me to make sure your child's well-being .Our service-providers are not merely attendants who do not have any attachment with the little children.

Basically, Bubble Blue supports a free-form, pay-as-you-go service for keeping kids entertained, physically and mentally. We provide kids a healthy atmosphere to have fun and learn as they play.

Q. What is the size of the centre ?

Ans:-It occupies about 2000 sq. ft. with multiple rooms hosting play structures, toys, ball corner, puzzles, building blocks, soft toys, library etc.

Q. What are the benefits of Bubble Blue ?

Ans:- The benefits are as follows:

  • Children get to play and have lots of fun.
  • We provide them a variety of stimulating activities from time to time such as reading, story-telling, etc.
  • Children can mix/socialize with other kids of their age.
  • You can leave your kids with Bubble Blue for few hours while you attend to shopping or other errands.
  • Home work of playhouse children especially those in daycare can be submitted regularly. Practice work and/or homework or any other assignment can be given for the children to be completed at the centre.


Q. What are the program costs?


Ans:-The programs are reasonably priced to be easily affordable by most working parents. We offer a variety of packages to suit your needs. Discounts in the monthly fees are offered to siblings for our crèche and daycare program only.

Q. How does Bubble Blue partner with the parents for their child's development?

Ans:- Bubble Blue always includes the parents in their program. We always have communication with the parents and the guardians to share every noticeable change in their children. The teachers maintain constant contact with parents through assessments and interactions for children less than 2 years on a daily basis. In addition, continuous contact is maintained for each child with the parents on their individual development and progress. The management always welcomes suggestions from the parents and guardians to have better idea about development process.

To learn more, we encourage you to explore our website fully. You are also welcome to visit us to take a tour of the center.

Why do we need to label the items of the children?


Ans :-
Labeling of clothes and other items of the children is a must. Lost items will be available at the office room every Friday for collection. Parents are requested to collect the same from the Educator-in-charge of the shift. If not collected within one week, the same shall be given for charity. Bubble Blue will take NO responsibility for items of clothing not labeled.

How do we communicate with the centre?

Ans:-
Parents are advised to meet the Educators regularly to maintain a close report. Educators will keep the parents posted about the development of their ward as and when required.

Open Hours-Parents now can personally visit or make calls between 1pm to 2.30pm everyday. Phone calls will be received only during the OPEN HOURS henceforth to maintain uninterrupted quality childcare. This is for better service to the children and to you

When the centre needs to contact the parent, we will do so mostly by phone. Please ensure that the telephone numbers given to the centre are always updated. Kindly ensure that the mobile numbers are kept on and working during the working-hours of the centre, if mobile numbers are given as emergency contact.

When you need to contact the school we request that you use these telephone lines:

Landline number : 033-64547811
Mobile number : 9836854422
Email- id : bubbleblueue_creche@rediffmail.com
All instructions/information/leave details to be mentioned in the diary. No verbal instructions to be given to the teachers and definitely not to the caregivers (attendant).

Tell us more about fee policies:


a) Fees to be submitted within 5th of every month. Late fee will be charged as stated below.
Late Fee Amount Default Time Range
Rs. 100/- Between 5th to 10th
Rs. 200/- Between 11th to 15th
Rs. 500/- Beyond 15th
b) Failure to pay the fees will render the ward liable to have his or her name struck off the rolls. Readmission may be granted only after payment of fresh enrollment fees and depending upon the availability of seats.

c) One calendar month's clear notice must be given or one month's fees must be paid in lieu thereof before a student in withdrawn from the school. Security deposit will be adjusted against arrears of program fees/any other charges/fees due to short-fall of notice of withdrawal of one month. Security deposit is interest-free in nature.

d) If the tuition fees fall in arrears for one month, the pupil's name will be struck off the rolls without any prior intimation. Re-admission will be granted only after payment of annual fees/readmission fees.

The fee book duly filled up (by the parents) should be submitted to the teacher in charge. Fees to be given by 5th of every month. Fees submitted beyond the due date will attract late fine as applicable.

What happens if we come later than the scheduled time?


Ans:- The entry window will be closed 15 minutes after the allocated collection time is allowed, irrespective of whether or not the school has been contacted. This is allowed only once in a year. Overtime charges @ Rs 100/- per ten minutes will be levied if the child is not picked up from the centre in time.

Is it necessary to look at the Notice Board regularly?


Ans:- When you visit the centre, please take time to look at the Bubble Blue notice board. On this board, information about the activities related to your ward's development and other relevant information will be displayed.

What are the children suppose to wear during their stay?


What to wear: In order to ensure your child does not experience difficulty in safely traversing external free-play equipment and to facilitate independence at toilet time, please follow the dress code:
i) Short/trousers with elastic waist
ii) Loose tops or T shirts with short of length sleeves
iii) Cardigan and/or vest during winter
iv) 3 sets of clothes + disposable nappies/diapers
v) Shoes with Velcro fasteners or slip-ons
vi) Sheets and pillowcases (for children who use them)
vii) Feeding Bottles (if applicable)
viii) Hair Brush
ix) Personal Care Products (if required)
x) Rubber Cloth (less than 4 years)
xi) Apron

What are the children not suppose to wear at the centre?


What not to wear:
i) No belts
ii) No laces or shoes
iii) No hoods
iv) No jewelry, hair clips or accessories
v) No nappies unless agreed upon
vi) Clothing with too many buttons should not be used

If staff members feel a child is inappropriately dressed, the parent/guardian will be asked to change in school if appropriate clothing is available. Shoes are not permitted inside Bubble Blue. Children will be allowed to wear non-slip socks in winter.

No personal belongings like cup, spoon, fork etc of the children will be accepted. The centre will not be responsible for the loss of such items.

Necessary equipments like note book, drawing copy, crayons, pencil, eraser, ghongroo etc to be brought to the activity classes. Dress code to be followed in activity classes-Bubble Blue T Shirt and white shorts/skirt and white Salwar/harem pants for classical dance classes.

What is the process of induction followed?


The major aim within the first few weeks (max. 15 days) is to provide the children with a warm, secure and supportive environment outside the home. Children will gradually be introduced to new equipment, experience, routines and friends. The Educators will assist and advice and recommend that you stay longer if it will benefit your child. When it is time to say goodbye, please do so promptly.

If children are still unsettled and uneasy in the new surrounding after the orientation period, it may be necessary to continue the gradual setting-in process on an individual basis. After the induction period, children should not be visited during the program time.

Do you have the facility of library in the centre?


The centre has a small library for the children of the crèche /daycare and playhouse equipped with latest CDs and books. The parents can also become member of the library.
Birthdays we are pleased to share your child's special day with you. We celebrate your child's birthday party with a lovely cake and gifts and sweets sponsored by the centre along with his/her friends. Please inform the centre in advance if you want to provide anything apart from the above.
Facility of well-stocked library having around 1000 books, magazines, encyclopedias, CDs till the age of 12 years. Library activity can be availed twice a week.

What is the minimum attendance required for optimum development of the children?


It is important for your child to attend regularly to get the maximum benefit from the program of the centre. 80% attendance is required for optimum development in case of playhouse, activity centre and daycare.

Do you issue identity card to the children?


One identity card will be issued for your child. This card must be presented upon request. Please remember that the ID card is a very important means of identification and if ever it falls into someone else's hands it could be misused. Please be extremely careful with your child's ID card.

What are procedures followed in case of medical emergencies?


1. In case of injuries of a minor nature (small cuts, bruises, bumps etc), the Educators will give necessary first aid and will notify the parents of injury over telephone.

2. If the injury appears of a more serious nature, the parents will be notified for further instructions.

3. Serious injuries:
a) Staff member will call ambulance and then make contact with parents or other emergency contact.
b) Staff will give first aid until ambulance arrives.
c) To prevent the spread of illness to other children and staff, Bubble Blue follows a strict code regarding sick children.

4. Parents will be asked to collect their child from school immediately if he/she has diarrhea, nausea, fever or an unidentified skin compliant.

5. All children who are unwell should be kept at home, as they could be in the incubation stage of an infectious disease.
The following symptoms would require a child to be kept home:

1. Runny nose
2. Conjunctivitis
3. Fever (even a slightly elevated temperature)
4. Persistent cough during night (even if it seems to be gone in the morning)
5. Head Lice (until eradicated)

Do you administer medicine to the children?


Bubble Blue will administer medicine to your child as per the instructions of the parents in case of any common ailments such as cold, cough etc. The parents must complete and sign the Medical Form for the medicine to be administered together with a copy of the doctor's prescription.

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